Can I receive a refund for my open ticket/voucher? How do I find my order number and booking number? Information about our Assisted Handling Fee. Will additional products like baggage or seating be transferred when I rebook my tickets? El idioma de esta página es por el momento solamente inglés. © 2020 Royal Air Maroc. On top of that, there is a section of Frequently Asked Questions from Royal Air Maroc. Click here for the new travel policies related to the Covid-19 situation. Je me bats avec Royal Air Maroc pour obtenir le remboursement de mes 4 billets d’avion achetés en décembre 2019 et annulés à cause du COVID Royal Air Maroc refuse de me rembourser et me propose un avoir. The first link has information about the new travel restrictions and policies related to the Covid-19 situation. Can you help me claim a refund from the airline I was going to fly with? Vous souhaitez procéder au remboursement d'un billet acheté en ligne ou via notre centre d'appel. The Kingdom of Morocco has decided to suspend, until further notice, all international passenger flights to and from its territory, said Sunday the ministry of Foreign Affairs, African Cooperation and Moroccans abroad.This decision is part of precautionary measures in the wake of the novel coronavirus outbreak, the source pointed out in a statement.MAP 15 March 2020 Business class passengers enjoy priority check-in, access to VIP lounges, superior cuisine during flight, and a very attentive staff. Coronavirus : Que dit la loi sur le remboursement des billets d’avions annulés ? Zur Zeit kommunizieren wir auf dieser Seite nur auf Englisch. Le remboursement sera effectué sur la carte de crédit utilisée lors de l'achat de votre billet. Comment puis je procéder au remboursement de mon billet - Frequently asked questions ← Back Comment puis je procéder au remboursement de mon billet ? In case the non-refundable ticket was reissued to a higher refundable fare, Royal Jordanian will only refund the additional amount according to the applicable Royal Jordanian's fare rules including the un-used & refundable governmental taxes less any applicable cancelation fees which is determined by the applicable Royal Jordanian's fare rules. Where can I see the restrictions each country has enabled due to Corona virus? Why is there a delay in receiving a reply to my email? VOYAGE Des milliers de passagers ont vu leur vol annulé en raison de l’épidémie du Covid-19. Почему мы предоставляем информацию на английском языке, To make air travel safer, airlines and airports have instituted new health and safety protocols, such as face masks and temperature checks, and. Miksi julkaisemme päivityksemme vain englanniksi, Информация на русском языке. … On top of that, there is a section of Frequently Asked Questions from Royal Air Maroc. To make air travel safer, airlines and airports have instituted new health and safety protocols, such as face masks and temperature checks, and Royal Air Maroc is no different. How can I be sure if my flight will leave? Informationen in deutscher. All rights reserved, Receive our offers, deals and latest news directly and exclusively to your inbox. Do I need a health certificate to travel? Pourquoi nous communiquons en Anglais uniquement. 2. The link below has all the information you need about changing/canceling your ticket, the status of your flight, and the health measures now in place to guarantee safe travel with Royal Air Maroc. Vous souhaitez procéder au remboursement d'un billet acheté en ligne ou via notre... Main … il vous suffit de renseigner le formulaire de demande de remboursement en ligne (sous la rubrique Réclamation). HM the King Extends Condolences to Family of Late Mahjoubi Aherdan, Australian Newspaper: Morocco Initiates 'Responsible' Operation to Restore Civil and Commercial Traffic at El Guerguarate Crossing, El Guergarate: The Gambia Lauds Morocco's "Peaceful" and "Decisive" Action, El Guergarate: CEN-SAD Supports Measures Taken by Morocco. For how long can my voucher/Open ticket be used? Are there any restriction or special rules at airports and on airplanes now? I am waiting for a refund - how long is the waiting time? Receive our offers, deals and latest news directly and exclusively to your inbox Do I have to rebook all passengers in my booking or can I rebook only one passenger? / Can I check the status of my flight? Here you can find the Frequently Asked Questions from Ryanair in relation to Covid19. Comment puis je procéder au remboursement de mon billet ? Royal Air Maroc believes in the importance of superior customer service and loyalty. Why is it taking so long to get through to you on the phone? J’ai dépensé presque 1700€ pour ces billets. What should I check before contacting you? Why is the value of the voucher less than the value of my original flight? (Low-cost carrier booking). Flight information about the new travel policies related to the Covid-19 situation. is no different. Bonjour, vols aller/retour Paris/Singapour Départ 23 Avril 2020 Retour 3 Mai 2020 Annulés en raison du Covid. I have received an email with a Voucher Code from you, what should I do now? Why do I have to contact the airline for a refund? To make air travel safer, airlines and airports have instituted new health and safety protocols, such as face masks and temperature checks, and Royal Air Maroc is no different. In 2012, Royal Air Maroc airlines won a World Travel Award for Africa's Leading Airline Business Class. What about the travel bans to the EU, USA and other places? The link below has all the information you need about changing/canceling your ticket, the status of your flight, and the health measures now in place to guarantee safe travel with, instructions how to enable JavaScript in your web browser. How will you keep me informed about updates? The airline says I need to contact you to get a refund? Frequently Asked Questions with the latest travel news available from Royal Air Maroc. Why are you taking a fee for helping me claim my refund? Read through them before your trip to avoid surprises. Nos équipes reviendrons vers vous dans un délai de 48 heures pour vous confirmer le montant à rembourser en fonction des conditions de remboursement de votre billet. Policies vary by carrier, so it’s always best to visit your airline’s COVID-19 resource pages directly for the most up-to-date information and guidance. The first link has information about the new travel restrictions and policies related to the Covid-19 situation. Informations en français. We’ve included links to those resources below, where you can find all of the most recent updates from your airline of choice. Can I cancel my booking because of health concerns? Tietoa suomeksi. The first link has information about the new travel restrictions and policies related to the Covid-19 situation. Royal Air Maroc. The Kingdom of Morocco has decided to suspend, until further notice, all international passenger flights to and from its territory, said Sunday the ministry of Foreign Affairs, African Cooperation and Moroccans abroad.This decision is part of precautionary measures in the wake of the novel coronavirus outbreak, the source pointed out in a statement.