Reset the earbuds. When using headphones, the left and right headphones should not exceed 20cm, otherwise there will be a cut-off phenomenon. Visit our Blog to catch up on the latest Community news, tips for your Samsung products and much more! It used to connect automatically when I tapped it. Other than that I love the buds. It is recommended to find the official after-sale maintenance treatment. Posts 5,182. E8 on software version 5.4.0. Follow what's new in Gearbest! On the contrary, one year after the release of the second-generation model, they are launching a revised third version of their premium E8 model. For Aftersale issues, just submit a ticket. Hi, I have the B&A BeoPlay E8 Bluetooth Headphones, and the latest Microsoft Surface. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Try upgrading the headphones to the latest version. I'm running Android 8 with 5.2 on the buds. Xiaomi announced a microwave oven with Wi-Fi and voice control, Xiaomi Mi A3 vs Xiaomi Mi A2: all changes and differences, HUAWEI Watch GT 46mm VS 42mm:Full Specs Comparison, Modem, Router and Access point: the differences between each and which is best for user, Intel Core i7-10710U will be released by 14++ nm process,6 cores, 12 streams and almost 5 GHz, Xiaomi Mi A3 FAQ - Things you may want to know before buying it. Here we take a look at what they are capable of. Follow the steps in https://bogo.custhelp.com/app/answers/answer_view/a_id/1036554/session/L3RpbWUvMTUzNzQ5NjgyMy9nZW4vMTUzNzQ5NjgyMy9zaWQvZlVicnZzbGZneHJ1eXdNQ29UaDBzQ2RyRXg3S000RXdUJTdFVXBMbGFWWkxacUlNZWI2c1RzMVVpQnFpS1dHSmRYWm5VNFd5Vnk3N1NPN0pwSVlPZTRuOVAlN0V2OFNFeDNlMGU4TnJmcVdkN0VkelhYaFdISUhiUGVydyUyMSUyMQ%3D%3D. The left earphone of Bang & Olufsen Beoplay E8 often has the phenomenon of no sound and no flow. I have tried resetting the e8's bt connections by pressing both ear pads for 10 seconds. Coupled with good sound quality, it is very popular with consumers, but many users react. I tried resetting the e8 for several times and still does not reconnect. How to Pair Beoplay e8 TWS Earbuds with iOS iPhone or Android Phone? Reinstalled the app and it hooked up. But when I go back to the phone it will pair but won't connect. I've been having similar problems when I try and connect with my PC. OFFLINE. Rebooted the phone. Before that i had asked B&O support on their FB page and they claimed it was a software issue? Firmware is 5.3.0.Thank you so much for your help! Next, head into Settings > Apps > 3 dots (top right) > Show System Apps > Bluetooth > Storage > Clear cache/data and restart the phone. It may be a problem with the version of the system. Then check all your apps are up to date too. Solved: Having issues with pairing with my Beoplay E8, followed all the steps from Bang and Olufsen It has worked great so far. >Reinstalled the app and it hooked up. It hooks up automatically now but I'm afraid to try to connect with my PC again, which is kind of annoying. Still refuses to reconnect. Malgré ces absences, la connexion des BeoPlay E8 2.0 se montre parfaitement stable. Durant nos essais, aucun décrochage entre les deux écouteurs n'a été à signaler. Rebooted the phone. now I have to connect manually in the Bluetooth's menu which is a nuisance. The E8 never seems to completly unconnect from my phone. https://bogo.custhelp.com/app/answers/answer_view/a_id/1036554/session/L3RpbWUvMTUzNzQ5NjgyMy9nZW4vMTUzNzQ5NjgyMy9zaWQvZlVicnZzbGZneHJ1eXdNQ29UaDBzQ2RyRXg3S000RXdUJTdFVXBMbGFWWkxacUlNZWI2c1RzMVVpQnFpS1dHSmRYWm5VNFd5Vnk3N1NPN0pwSVlPZTRuOVAlN0V2OFNFeDNlMGU4TnJmcVdkN0VkelhYaFdISUhiUGVydyUyMSUyMQ%3D%3D. 3. to be honest i don't think they really know what the problem is. As a true wireless Bluetooth headset, B&O E8 has a very high face and workmanship at the first echelon level. You do not have permission to remove this product association. Bang & Olufsen Beoplay E8 right ear is the mainframe, there is an indicator, boot charging connection will show different colors and states. moxxey. Solved issue after I tried literally everything else. We will reply within 24 hours. The E8 never seems to completly unconnect from my phone. After talking to B&O support I deleted the Beoplay app from my Android phone. I have similar error with my samsung galaxy s7 edge the grey color comes with the firmware 5.3.0 out of the box and it is not good there is and error in the firmware. Rebooted the phone. When trying to pair the Beoplay E8 and Samsung, I got the message: "Binding not accepted". I'm using samsung galaxy s8. While I can pair my headphones over Bluetooth with the Surface,it does not allow audio playback (and does not even register under the sound selection on the Surface). South West, UK. When using headphones, the left and right headphones should not exceed 20cm, otherwise there will be a cut-off phenomenon. Bluetooth Pairing with Beoplay E8 to Samsung S10+. Thanks the resetting did work for me too great hope it will keep working, I have been plagued with the same issue where the E8 would not auto reconnect to my Samsung Galaxy S8. I've been having similar problems when I try and connect with my PC. If you can't find the specific informationyou want from our blog,please send us an e-mail to blog@gearbest.com with any questions or feedback about our website. 1. Help? We are here to provide an answer to all of your questions (FAQ) and help you choose what you really need. It may be a failure of the left headphone. One stop service: solve all your problems, Orders Tracking and shipped out notification. Beoplay E8 earphone not recognized in Windows 10 Split from this thread. Is this happening for you guys as well? I have the same issue on the auto pairing with my s8. It may be that the power of headphones and charging boxes are too low, try full charge. After talking to B&O support I deleted the Beoplay app from my Android phone. 2. Very helpful. >After talking to B&O support I deleted the Beoplay app from my Android phone. running 5.3.0 still. Click, register and download firmwares, operating instructions, user guides and more. I also reset the E8 several times and now it works perfectly . Got a second pair with firmware 5.2.0 and those are working hope they will fix it soon or can we reflash the firmware with 5.2.0 that would be good too for the moment. Hope this helps! Reinstalled the app and it hooked up. Bang & Olufsen Beoplay E8 right ear is the mainframe, there is an indicator, boot charging connection will show different colors and states. 4. After talking to B&O support I deleted the Beoplay app from my Android phone. Bang & Olufsen Beoplay E8 3. Thanks a lot! ● Global payment options: Visa, MasterCard, American Express, ● PayPal, Western Union and bank transfer are accepted, How to fix unresponsive touch screen on Android phone, i12 TWS Earbuds Pairing Problem Fix Guide, How to connect GEN GAME S3 gamepad to Android, iOS and PC, 3 reliable ways to verify if your Xiaomi device is original, Minismile YT01 360-degree Rotary Car Mount Air Vent Phone Holder, Mijia MJDDLSD001QW Home Electric Screwdriver with 12 Pieces S2 Bits, Next article:Modem, Router and Access point: the differences between each and which is best for user. This suggestion solved my (same) issue too. I reset the e8 twice the other day and suddenly it started to reconnect to my s8 just fine. It hooks up automatically now but I'm afraid to try to connect with my PC again, which is kind of annoying. Try rebooting the phone before pairing. Reset the earbuds. The firmware is on 5.4.0. I got myself a pair of E8 today. I have quite a few BeoPlay headphones ... you can't walk more than a few metres, loses the connection and they don't even feel as comfortable as the Beats headphones when on your ears for a period of time (listening to music on a plane). My only problem is it doesn't auto reconnect to my phone. What should I do? Try these steps: Restart your phone and check that the phone's Software is up to date. So it's all good now. Also, make sure that the device you are trying to connect to is set to be discoverable via Bluetooth. Having issues with pairing with my Beoplay E8, followed all the steps from Bang and Olufsen. Reset the earbuds. I have followed all the steps described above. Rebooted the phone. If you’re an Apple user for whom connection stability tops the list then you won’t do better than the Apple AirPods – but the Beoplay E8 look and sound better. I have to go to the phone bt setting, choose the e8 and connect manually. Generation - Bang & Olufsen are not resting on their laurels. Reset the earbuds. But when I go back to the phone it will pair but won't connect. Les Beoplay E8 maîtrisent bien leur sujet respectent leurs promesses initiales.