This Assistant Manager job description can be tailored to fit your organization’s needs. Ensuring a consistent standard of customer service. Hiring, training and developing new employees. Use these job description examples to create your next great job posting. Most companies provide on-the-job training to new employees. Preparing and presenting employee reviews. Interpersonal and mediation skills will also be very useful, since you’ll often be acting as a liaison between managers, employees and customers. Some duties may include: Assist the General Manager as directed. Sign up for jargon-free hiring resources. Americas: +1 857 990 9675 Build an Assistant Manager job description, Art Director Job Description | Indeed.com, Assistant Teacher Job Description Sample | Indeed.com, Caseworker Job Description Sample | Indeed.com, CTO Chief Technology Officer Job Description Sample | Indeed, Diesel Mechanic Job Description Sample | Indeed, Director of Sales Job Description Sample | Indeed.com, Logistics Specialist Coordinator Job Description Sample | Indeed, Manufacturing Engineer Job Description Sample | Indeed, Marketing Director Job Description Sample | Indeed, Medical Technologist Job Description Sample | Indeed, Millwright Job Description Sample | Indeed, Network Administrator Job Description Sample| Indeed, Outside Sales Representative Job Description Sample | Indeed.com, Patient Care Technician Job Description Sample | Indeed, Phlebotomist Job Description Sample | Indeed, Prep Cook Job Description Sample | Indeed, Procurement Manager Job Description Sample | Indeed.com, Production Supervisor Job Description Sample | Indeed, Program Coordinator Job Description Sample | Indeed, Real Estate Agent Job Description Sample | Indeed, Software Engineer Job Description Sample | Indeed, Sous Chef Job Description Sample | Indeed.com, Tax Preparer Job Description Sample | Indeed.com, Hire, train, schedule and manage employees in daily tasks, Develop good customer relationships and address customer service needs, Manage purchasing, inventory, maintenance and other operational functions, Develop strategies for better workplace efficiency and goal achievement, Liaise between managers, customers and employees, Serve as acting General Manager (GM) when GM is away, Excellent verbal communication, and the ability to convey information clearly and effectively, Strong leadership abilities and initiative, Great interpersonal skills and customer service, Quick decision-making and problem-solving abilities, Strong attention to detail and ability to multitask, Confident, proactive and willing to take on challenges, Great listening skills and able to take direction from individuals in higher-level positions. You will also assist in making sure the team adheres to company policies, resolving customer complaints, leading the team, and organizing the team schedule. Feel free to modify this template to include duties and responsibilities relating to retail store management. Ask questions, find answers, get tips, and dig deeper into our product. Read our in-depth report. when needed. *Indeed provides this information as a courtesy to users of this site. Learn more about the features available and how they make each recruiting task easier. Connect with our team of Workable experts and other industry professionals. Add a few personal touches and you’re good to go. Working closely with the store manager to lead staff. This Assistant Manager job description template is optimized for posting to online job boards or careers pages. Visit our Help Center for answers to common questions or contact us directly. Your job will be highly important in ensuring the sales team meets its goals of efficiency and customer satisfaction. Must be self-motivated and possess the desire for self-development. Providing leadership and direction to all employees. Assistant Manager responsibilities include hiring and training sales associates, monitoring inventory and ordering merchandise based on demand. You will also research competitive products and analyze consumer behavior to ensure our store meets and exceeds client expectations. We are looking for a responsible Assistant Manager to help organize and run our retail stores and fill in for the Store Manager when needed. sales processes, orders and payments), Track the progress of weekly, monthly, quarterly and annual objectives, Evaluate employee performance and identify hiring and training needs, Supervise and motivate staff to perform their best, Coach and support new and existing Sales Associates, Monitor retail operating costs, budgets and resources, Suggest sales training programs and techniques, Communicate with clients and evaluate their needs, Analyze consumer behavior and adjust product positioning, Research emerging products and use information to update the store’s merchandise, Create reports, analyze and interpret retail data, like revenues, expenses and competition, Conduct regular audits to ensure the store is functionable and presentable, Make sure all employees adhere to company’s policies and guidelines, Act as our store’s representative and set an example for our staff, Proven experience as a Retail Assistant Manager or similar position, Experience with recruiting and performance evaluation processes, Familiarity with financial and customer service principles, Good math skills with the ability to create and analyze reports, spreadsheets and sales statistics, Proficient user of MS Office (MS Excel in particular), BSc/BA in Business Administration or relevant field; MSc/MA is a plus, Do you classify employees correctly? Suggested areas of study include business administration and management. The role of the assistant manager is one that any individual that aspires to manage a business someday should take up. Develop good customer relationships and address customer service needs. This salary may vary depending on the Assistant Manager’s industry, location and experience. Struggling with a task or project? Start a free Workable trial and post your ad on the most popular job boards today. Our ideal candidate will have retail manager skills with a sharp business mindset. Post now on job boards. An Assistant Manager may be responsible for a wide range of tasks, depending on the business. Post a Assistant Manager job to 100 job boards with one submission. To be a great fit for this role you should have a consistent work history and previous experience as a senior staff member or as an Assistant Manager. Ready-to-go resources to support you through every stage of the HR lifecycle, from recruiting to retention. While you're here, why don't you post your job to Indeed! The assistant manager ensures operational excellence by performing managerial tasks, such as scheduling, maintaining inventory, and/or evaluating … You will also research competitive products and analyze consumer behavior to ensure our store meets and exceeds client expectations. For every hiring challenge, Workable has a solution. Typically, Assistant Managers are involved in employee hiring and dismissal procedures and may perform disciplinary action when needed. What’s in, what’s out, and what’s around the corner—they’ve got the HR world covered. Get clear, concise, up-to-date advice with our practical, step-by-step guides. Assist the Retail Store Manager in planning and implementing strategies to attract customers, Coordinate daily customer service operations (e.g. Customer concerns and disputes are often brought to an Assistant Manager. Experience as an assistant store manager or with retail store management. Hiring an Assistant manager? You should also consider the assistant manager duties and responsibilities he or she will have to handle. An Assistant Manager is usually responsible for scheduling employees, training new employees, and hiring new employees. Assistant Manager Job Description. A high school diploma or equivalent is essential. Assisting the manager in organizing, planning and implementing strategy, Ensuring store schedules and objectives are met by employees, We are looking for a responsible Assistant Manager to help organize and run our retail stores and fill in for the. Maintaining stores to standards, including stocking and cleaning. Hire, train, schedule and manage employees in daily tasks. Don’t let jargon stand between you and your to-do list. His/her job description usually entails shuttling between top management and other lower supervisory positions. Sign up for Workable's 15-day free trial to post this job and hire better, faster. Banish the blank page for good with our 1000+ HR templates. Be dedicated to customer satisfaction and a great customer experience. High school or equivalent education level. Assistant Manager Job Description. Europe & Rest of World: +44 203 826 8149 Some duties may include: Hey there! A passion for customer service and team mentoring is also a plus. Assistant Managers can work in corporate or retail settings. This role may require overseeing day-to-day operations within an organization, providing direct feedback to staff, managing payroll and personnel databases, interview and hiring new staff. Ultimately, the duties of the Assistant Manager are to make sure our stores operate effectively, and that we keep our customers happy. Since Assistant Managers are essential to the efficient operation of a company, they need to be flexible, adept at multi-tasking, and well-versed in the business they support. Individuals in this role research and propose new opportunities for workplace improvement and revenue growth. Or if you’re ready to hire, post your job on Indeed. We encourage you to add the assistant manager skills and duties your company needs to our assistant manager job description template. We are searching for a new Assistant Manager to join our team who is interested in helping to hire and train other team members. Ensuring product quality and availability. Your job will be highly important in ensuring the sales team meets its goals of efficiency and customer satisfaction. Depending on the industry they may also be asked to handle escalated customer complaints as they often work in a … What Does an Assistant Manager Do? Assistant Manager Job Description What is an Assistant Manager? Taking disciplinary action when necessary. Europe & Rest of World: +44 203 826 8149. Start a free Workable trial and post your ad on the most popular Get clear explanations of the most common HR terms. Assistant Manager responsibilities include hiring and training sales associates, monitoring inventory and ordering merchandise based on demand. Industry insights, new tech and tools, step outside the day-to-day demands of HR and keep pace with a changing world. Assistant managers provide direct assistance and reporting to managers. California’s law got stricter, How to Hire: 5 tips for hospitality recruiting, 10 of our favorite careers pages – and why we love them. You should also be skilled at organizing and solving problems. An effective job description attracts the most qualified candidates. To advertise an assistant manager job, you can use our description of an assistant manager and add the skills, duties, and qualifications your company needs to create a customized assistant manager job description. An Assistant Manager generally helps a manager keep a company or store running smoothly by taking on some managerial tasks, such as overseeing employees or providing customer service. Try using our assistant manager job description sample to begin creating a job listing for the role at your business. After you’ve created your assistant manager job description, take a look at our assistant manager sample interview questions. Remote work, technology, and engagement are hot topics in the New World of Work. Please note that we are not your recruiting or legal advisor, we are not responsible for the content of your job descriptions, and none of the information provided herein guarantees performance. Motivating employees and ensuring a focus on the mission. Ensuring that health, safety, and security rules are followed. Americas: +1 857 990 9675 Create a custom list of assistant manager job requirements or edit our assistant manager role description to better fit your needs. If the Assistant Manager job description does not meet your needs, consider descriptions for similar positions: Need help writing a job description for a specific role? As you prepare to post an assistant manager job, you should think about the skills and qualities you’d like to have in your next hire. An Assistant Manager is usually responsible for scheduling employees, training new employees, and hiring new employees. Maintaining an overall management style that follows company best practices. A bachelor’s degree or post-secondary education is strongly preferred, if not required by some employers. Remote work, technology, and engagement are hot topics in the New World of Work. Assistant Managers are great leaders, problem solvers and effective communicators. Some of the qualifications and skills useful for an Assistant Manager are: The average salary for an Assistant Manager is $12.69 per hour. Completely free trial, no credit card required. An Assistant Manager supports a General Manager in the daily responsibilities required to keep a business running smoothly. Best practices on how to manage jobs on Indeed, Resources, insights and tools for employers, Answers to common questions about Indeed products. An assistant manager plays a very important role in any administrative setting. Read the minds of our team of HR writers. Have the ability to work autonomously when required. Previous, relevant experience is strongly encouraged, and often, Assistant Managers are line employees who have been promoted within the business. Assistant Managers direct employees and ensure that work is being completed in a timely and effective manner. Completing tasks assigned by the general manager accurately and efficiently. We have interview questions to go with our assistant manager job description template. Resolving customer issues to their overall satisfaction. While assistant manager duties may vary a little between companies, the assistant manager tasks and responsibilities usually include supporting the store manager, hiring and training employees, and creating and managing shift schedules. Depending on the industry they may also be asked to handle escalated customer complaints as they often work in a customer facing role. An Assistant Manager should exhibit initiative, leadership and practical experience supervising others and handling workplace issues. An Assistant Manager may be responsible for a wide range of tasks, depending on the business. assistant manager sample interview questions. Maintaining merchandise and a visual plan. job boards today.